Full Time
Coimbatore
Posted 8 months ago

Lead Conversion – Outbound Calling

Experienced Telecaller (Tamil)

Job Types: Full-time

Salary: ₹10,000.00 – ₹16,000 per month

Additional Compensation based on Performance

Job opportunity for Telecaller Executive at Biztechnovations Private Limited.

Timings: 9:30 am to 5:30 pm

Eligibility criteria: 

Graduate / Undergraduate

Experience : 2 Years and above in Voice process and work towards conversions.

Language: Tamil / Hindi / Kannada / Telugu / Malayalam / English (Any Two)

Location : Coimbatore

Must be able to join immediately.

Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call Centre database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level.
  • Meet personal/team qualitative and quantitative targets.

Requirements and skills

  • Previous experience in a tele caller role
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively.
  • MS Office skills

Benefits:

  • Commuter assistance

Job Features

Job CategoryCall Center

Apply Online

A valid phone number is required.
A valid email address is required.